HMobile Housekeeping Software Icon

HMobile SERVICES

Coordinate the employees and departments of your hotel. Improve quality and efficiency when resolving maintenance problems and customer requests. Coordinate the people and departments of the hotel.

Services Peticiones Icon

Respond quickly to
customer requests

HMobile Housekeeping Software Icon

Room Services: orders, trays collected, dishes, kettel, ice …

HMobile Housekeeping Software Icon

Housekeeping: amenities, iron, pillow, cot, shaving kit …

HMobile Housekeeping Software Icon

Reception: charger, alarm clock, luggage, external restaurant reservation…

HMobile Housekeeping Software Icon

...

Services Averias Icon

Helps solve maintenance
problems and incidents

HMobile Housekeeping Software Icon

Technical Services: room plugs, air conditioning, faults, door, TV remote control, light, telephone…

HMobile Housekeeping Software Icon

Reception: projection table lectern, platform, office supplies, internet conexion…

HMobile Housekeeping Software Icon

...

There are hundreds of predefined tasks and categories that you can customise to your hotel needs.

Main Benefits

HMobile Services Beneficio Elimina Llamadas

Eliminates unnecessary calls and interruptions

HMobile Services Beneficios Garantiza

Ensures all tasks and requests are carried out

HMobile Services Beneficios Tiempo Respuesta

Improve response times

HMobile Services Beneficios Averias

Solve problems before they are detected by a customer

HMobile Housekeeping Reduce Tiempos Icon

Track requests: managers. situation and times

HMobile Services Beneficios Tiempos

Time measurement for process improvement

HMobile Housekeeping Reduce Tiempos Icon

Daily, weekly and monthly reports

HMobile Services Beneficios Imprimir

No need to print. Reduce paper use

Save between 25% - 35% of the time spent by supervisors and department managers to coordinate and monitor tasks and requests being carried out.

Experience and Cycle of Use

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Guest

Guest Requests

It connects guests with the hotel staff and systems, making it easier for them to make requests from the moment they book, whatever way they want (App, web, phone, voice ...)

HMobile Housekeeping Asignación habitaciones Ilustration

Hotel Staff

Incidents and internal work

Manages hotel incidents and tasks, connecting employees, assigning tasks from one department to another automatically.

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Task Executor

Carry out tasks

Employees who carry out the different types of requests, will automatically receive new requests and can report once they have been completed.

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Front-Office

Monitoring, verifying and supervising

Ensures the correct attention is given to guest requests and solving incidents: it tracks tasks in real time, defines SLA-s for different tasks...

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Management

Understanding and continuous improvement

All the information is used for daily planning and organization, to identify proposals for continuous improvement and opportunities, etc …

How it Works?

Take a look at our videos and other resources to understand how it works better and to see what benefits it can bring to your hotel HMobile SERVICES

HMobile Housekeeping Software Testimonials Icon

Dated procedures have been improved (paper and telephone calls), requests made by the different Hotel departments (Housekeeping, F&B, Front-Office ...) as well as by the guests themselves, are received immediately by the different people in charge, decreasing the time needed to solve them and improving guest satisfaction.
From a simple request for a change of towels, to communicating an incident.

Alfonso del Rosal Fajardo

Systems Director
ADH Hoteles

Do you want to know more?

Contact one of our experts to learn more about our tools and see how we can help you improve work efficiency and service quality.

From 0.35€ per room / month.

Try it for 2 months for free!

HMobile is the main hotel operations software platform in Spain, and has clients from all over the world.

60K

Room cleaning managed daily.

2M

Requests for services and tasks managed in the last year.

+3.500

Hotel employees working as a team.

40%

LHW hotels in Spain use HMobile to manage their operations.

Discover all our tools to improve efficiency and quality in the different hotel departments.