HMobile One
Find out how it helps in the operation of the different departments
HMobile - Housekeeping
Save time improving the operations of the housekeeping department
HMobile - Maintenance
Manage the planning, monitoring and execution of incidents and preventive tasks of the hotel
HMobile - Guest Experience
Enhance guest experience by streamlining the handling of requests, suggestions and services
HMobile - Management
Your hotel's operations uncovered, in real time and through detailed reports
HMobile - Front Desk
Streamline communication with housekeeping department and improves guest service by having all guest information in one place
Guest services
Manage guest requests in a streamlined and organised manner.
Opportunities
Efficient and coordinated handling of guest complaints.
Internal requests
Perform and assign task requests among all personnel.
Incident management
Send and follow up incidents to the maintenance department.
HGuest
Make it easy for your guests to make requests from their mobile phone.
Lost & Found
Effectively attends to guests who have lost an item.
Housekeeping - Room Status
Reduce unnecessary calls and trips for monitoring and validation of daily room cleaning.
Housekeeping - Planning
Make daily planning and allocation of rooms easier.
Guest Services
Manage guest requests in a streamlined and organised manner.
Incident management
Send and follow up incidents to the maintenance department.
Bed Linen and Amenities Management
Records and controls the use and costs of sheets, towels and hotel amenities.
Periodic Cleanings
Organise regular cleanings in a simple way.
Opportunities
Receive and handle complaints from guests about cleanliness.
Minibar
Report minibar consumption in a few clicks from your mobile phone.
Lost & Found
Easily register and manage your hotel's lost property items.
Room Services
Manage Room Services requests in a coordinated and simple way.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
HACCP measurements
Measure temperatures, humidity and the necessary parameters to ensure the good condition of the fridges.
Opportunities
Receive and manage guest complaints about food and beverages.
Minibar
Make charges, coordinates replenishment and ensures minibar billings.
Incident management
Notify, receive and manage incidents and breakdowns in the rooms and in the rest of the hotel on the spot.
Preventive Maintenance
Manage preventive maintenance and measurement of all types of parameters.
Opportunities
Receive and manage guest complaints about the hotel facilities.
Guest Services
Manage guest requests in a streamlined and organised manner.
Internal Requests
Perform and assign task requests among all personnel.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
Periodic Tasks
Checklist and tasks for shift changes, day closures, etc.
Opportunities
Receive and manage guest complaints about hotel facilities.
Lost & Found
Easily register and manage your hotel's lost property items.
Guest Services
Get detailed reports on guest requests: types, delivery times, times of day, etc.
Incident management
Get detailed reports on hotel incidents: types, resolution times, times of day, etc.
Housekeeping - Room Status
Get detailed reports on room cleaning.
Opportunities
Get detailed reports on customer complaints.
Updates | Version 2.6.
We continue working to help you in your work. We present the improvements that we have incorporated into our tools.
- 1. ROOM STATUS – HOUSEKEEPING – Facilities to control the change of sheets
- 2. ROOM STATUS – HOUSEKEEPING – Day closing mail report
- 3. ROOM STATUS – HOUSEKEEPING – Set an automatic change time from one state to another.
- 4. SERVICES – Pre-assign Scheduled Tasks
- 5. SERVICES – Schedule a paused task to “launch” again on a specific date.
ROOM STATUS – HOUSEKEEPING
1. Facilities to control the change of sheets
1. Define sheets change rules every X days of stay of the client of the room.
2. Check the information that is automatically displayed for sheet change on the WEB, on the APP and in the printed parts for maids.
3. You have the flexibility to mark change of sheets manually.
4. View the sheets change information in the work time reports.
ROOM STATUS – HOUSEKEEPING
2. Day closing mail report
Receive an email every day with a summary of the state of cleanliness and occupancy of the hotel rooms.
ROOM STATUS – HOUSEKEEPING
3. Set an automatic change time from one state to another.
For example, define “Disinfected” state used to indicate that a disinfection has been carried out and that in 4 hours it automatically changes to “Clean”.
SERVICES
4. Pre-assign Scheduled Tasks
Choose the user to which a Scheduled Task will be automatically assigned.
SERVICES
5. Schedule a paused task to “launch” again on a specific date.
Now you can indicate when you want a task execution to start again when pausing it. For example, indicating to launch on the day of departure of the current guest.
Would you like to know more?
Contact with one of our experts to know more how our tools can help you improving work efficiency and service quality.
