Make it easy for your guests to make requests with one click from their mobile.
(Included with HMobile Services)
Document and analyze your customers' complaints in an agile and orderly manner.
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In HMobile we are always looking for new ways to help the hotel team work in a more coordinated and efficient way, providing excellent service to their guests. Let us present the latest features that we have incorporated into our tools.
Now you can access HMobile Staff using the web browser from your mobile devices (IOS and Android) without installing the APP. It will allow access from the IOS or Android web browser using the same address used to access from a PC to:
*Those users that require receiving notifications about new requests for Services (user who carry out task, supervisor) or changes in the Housekeeping status, or require working in the offline mode, will still need to install the Android APP to work with these notifications.
We have improved Services and Housekeeping/RoomStatus to help improve the communication between the Technical Services/Maintenance and the housekeeping staff even more.
Several improvements have been incorporated into the Housekeeping / RoomStatus module to speed up the work flow even more:
We have improved Services to save time in daily tasks and to allow better prioritization of the work that needs to be done:
Now it is possible to “schedule” daily, weekly, monthly reports so they are sent by email. This is useful, for example, so that each department Manager can receive a summary of pending requests, etc.
We have introduced improvements in user permissions that allow:
Contact with one of our experts to know more how our tools can help you improving work efficiency and service quality.
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