1. Introduction #

The cleaning of the hotel’s public areas is a daily task that requires constant and efficient control, as it directly affects the image projected by the hotel to its guests as well as their safety.

Below we explain how to use Hmobile to facilitate the control of these cleaning tasks. We will look at an example in which we assume:

• That we will carry out two daily controls of the common areas and noble areas, which must be cleaned at 8 am and at 3 pm with emphasis on the elements “Floors, Appliqués, Ornamentation and Furniture”.
• That we will keep a weekly control of the cleanliness of the client’s staircases.
• That we will keep a weekly check on the cleaning of the emergency staircases.

2a. Cleanliness of noble areas #

Two planned tasks are set up, one called “Clean up of the noblest areas 8 am” and the other “Clean up of the noblest areas 3 pm” with the following:

1. Periodicity: Daily – Every 1 day.
2. Starting date: Today
3. A “Cleaning” action will be added for each of the elements “Floors, Appliqués, Ornamentation and Furniture”.
4. All areas to be cleaned will be added in locations.

The first task will be named as “Clean up of the noble areas 8 am”.

The second task is identical to the previous one but we will name it Clean up of nobler zones 3 pm.

When activating these planned tasks the system will generate a Clean-up run for each zone included in the locations with a deadline of the indicated start date.

2b. Cleaning stairs customers. #

A scheduled task is set up with the following:

1. Frequency: Weekly – Every 1 week. Wednesdays.
2. Start date: Today.
3. A “Cleaning” action will be added.
4. Customer stairs will be added in locations.

By activating this scheduled task, the system will generate a cleaning run every Wednesday for the customer ladder with a deadline of the specified start date.

2c. Emergency staircase cleaning. #

A scheduled task is set up with the following:

1. Frequency: Weekly – Every 1 week. Mondays and Fridays.
2. Start date: Next Monday.
3. A “Clean-up” action will be added.
4. Emergency stairs will be added in locations.

When activating this scheduled task the system will generate a Cleanup run for each zone and element included in the locations with a deadline of the indicated start date, in this case next Monday.

3. Daily assignment of cleaning of the noble areas. #

Each day, the housekeeper can see the pending “Clean up of Noble Areas” executions and assign the ones she wants to be done to the corresponding chambermaid. She can select several from the list and assign them all at once or do it one by one.

4. Waitress sees in mobile cleanings to be carried out and marks them as done. #

The person who has been assigned the cleaning will see on their mobile phone each of the tasks they have to perform. He/she will perform the cleaning and enter in the application whether it was OK or NOT OK.

5. Review of the following periodic cleanings to be performed #

In the execution section, you can check which are the next water point measurements to be made and the date required to make them.

6. Report on the cleaning of the noble areas #

6.1. List with details of cleanings carried out between 2 dates

It is possible to obtain a detailed report in excel with all cleaning actions performed between two dates. This report includes the date and time performed, the person who performed it, the measurements obtained, etc.

6.2. Table of areas cleaned on each day of the month.

Sometimes it is necessary to check, for a specific location, which measurements have been taken. It is possible to obtain this information in the list of executions on screen and also to export it to excel.