HMobile One
Find out how it helps in the operation of the different departments
Save time improving the operations of the housekeeping department
Manage the planning, monitoring and execution of incidents and preventive tasks of the hotel
Enhance guest experience by streamlining the handling of requests, suggestions and services
Your hotel's operations uncovered, in real time and through detailed reports
Streamline communication with housekeeping department and improves guest service by having all guest information in one place
Manage guest requests in a streamlined and organised manner.
Efficient and coordinated handling of guest complaints.
Perform and assign task requests among all personnel.
Send and follow up incidents to the maintenance department.
Make it easy for your guests to make requests from their mobile phone.
Effectively attends to guests who have lost an item.
Reduce unnecessary calls and trips for monitoring and validation of daily room cleaning.
Make daily planning and allocation of rooms easier.
Manage guest requests in a streamlined and organised manner.
Send and follow up incidents to the maintenance department.
Records and controls the use and costs of sheets, towels and hotel amenities.
Organise regular cleanings in a simple way.
Receive and handle complaints from guests about cleanliness.
Report minibar consumption in a few clicks from your mobile phone.
Easily register and manage your hotel's lost property items.
Manage Room Services requests in a coordinated and simple way.
Report incidents of your equipment to the maintenance department in just a few clicks.
Measure temperatures, humidity and the necessary parameters to ensure the good condition of the fridges.
Receive and manage guest complaints about food and beverages.
Make charges, coordinates replenishment and ensures minibar billings.
Notify, receive and manage incidents and breakdowns in the rooms and in the rest of the hotel on the spot.
Manage preventive maintenance and measurement of all types of parameters.
Receive and manage guest complaints about the hotel facilities.
Manage guest requests in a streamlined and organised manner.
Perform and assign task requests among all personnel.
Report incidents of your equipment to the maintenance department in just a few clicks.
Checklist and tasks for shift changes, day closures, etc.
Receive and manage guest complaints about hotel facilities.
Easily register and manage your hotel's lost property items.
Get detailed reports on guest requests: types, delivery times, times of day, etc.
Get detailed reports on hotel incidents: types, resolution times, times of day, etc.
Get detailed reports on room cleaning.
Get detailed reports on customer complaints.
Evolucionamos para facilitar la operativa diaria del hotel y mejorar la experiencia de los huéspedes.
We evolve to facilitate the hotel's daily operations and improve the guest experience.
A well-documented and timely complaint is always an opportunity for improvement, and helps to increase guest satisfaction. The following video shows how to perform two important actions in HMobile Opportunities on mobile:
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