Review the status of a customer complaint and enter tracking information from mobile phone

Review the status of a customer complaint and enter tracking information from mobile phone

A well-documented and timely complaint is always an opportunity for improvement, and helps to increase guest satisfaction. The following video shows how to perform two important actions in HMobile Opportunities on mobile:

  1. Create a complaint or incident from your mobile.
  2. Review the status of a customer complaint and enter follow-up status.
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