HMobile Housekeeping Software Icon

HMobile OPPORTUNITIES

Document and analyze your customers' complaints in an agile and orderly manner.

Beneficios principales

HMobile Housekeeping Reduce Tiempos Icon

Improve guest satisfaction by responding effectively to their complaints

HMobile Housekeeping Optimiza Tiempos Icon

Improve hotel services and operations through knowledge

HMobile Housekeeping Elimina Llamadas Icon

Detailed statistics by department and service

HMobile Housekeeping Elimina Llamadas Icon

Measure the cost of claims and facilitate decision-making

Save up to 10% of the time of Quality Managers by having all the information at hand directly on the screen

Experience and Cycle of Use

Front-Office

Complaints registry

Helps make the reception of complaints easier for the Front-office

Front-Office

Send to the person in charge

If a solution can’t be given in that precise moment, it automatically notifies the head of that department. ​

GEX

Receiving notifications

Those responsible for solving complaints are informed at the same time the incident is reported.

GEX

Monitoring and quick solution

Follow up on the guests so that at the end of their stay, their satisfaction is greater.

GEX – Dirección

Understanding and continuous improvement

It understands the motives and the main departments to solve complaints and carries out actions to continuously improve.

How it Works?

Take a look at our videos and other resources to understand how it works better and to see what benefits it can bring to your hotel HMobile OPPORTUNITIES

HMobile Housekeeping Software Testimonials Icon

Dated procedures have been improved (paper and telephone calls), requests made by the different Hotel departments (Housekeeping, F&B, Front-Office ...) as well as by the guests themselves, are received immediately by the different people in charge, decreasing the time needed to solve them and improving guest satisfaction. From a simple request for a change of towels, to communicating an incident."

Alfonso del Rosal Fajardo

Systems Director
ADH Hoteles

Do you want to know more?

Contact one of our experts to learn more about our tools and see how we can help you improve work efficiency and service quality.

From 0.18€ per room / month.

Try it for 2 months for free!

HMobile is the main hotel operations software platform in Spain, and has clients from all over the world.

60K

Room cleaning managed daily.

2M

Requests for services and tasks managed in the last year.

+3.500

Hotel employees working as a team.

40%

LHW hotels in Spain use HMobile to manage their operations.

Discover all our tools to improve efficiency and quality in the different hotel departments.