HMobile One
Comprehensive operational solution
For hotels that want a transversal solution that addresses the hotel's operations in a comprehensive manner, including all departments and functional areas.
More informationHMobile One
Find out how it helps in the operation of the different departments
Save time improving the operations of the housekeeping department
Manage the planning, monitoring and execution of incidents and preventive tasks of the hotel
Enhance guest experience by streamlining the handling of requests, suggestions and services
Your hotel's operations uncovered, in real time and through detailed reports
Streamline communication with housekeeping department and improves guest service by having all guest information in one place
For Guest Experience
For Housekeeping
For Food & Beverage
For Maintenance
For Front-Desk
For Management
Manage guest requests in a streamlined and organised manner.
Efficient and coordinated handling of guest complaints.
Perform and assign task requests among all personnel.
Send and follow up incidents to the maintenance department.
Make it easy for your guests to make requests from their mobile phone.
Effectively attends to guests who have lost an item.
Reduce unnecessary calls and trips for monitoring and validation of daily room cleaning.
Make daily planning and allocation of rooms easier.
Manage guest requests in a streamlined and organised manner.
Send and follow up incidents to the maintenance department.
Records and controls the use and costs of sheets, towels and hotel amenities.
Organise regular cleanings in a simple way.
Receive and handle complaints from guests about cleanliness.
Report minibar consumption in a few clicks from your mobile phone.
Easily register and manage your hotel's lost property items.
Manage Room Services requests in a coordinated and simple way.
Report incidents of your equipment to the maintenance department in just a few clicks.
Measure temperatures, humidity and the necessary parameters to ensure the good condition of the fridges.
Receive and manage guest complaints about food and beverages.
Make charges, coordinates replenishment and ensures minibar billings.
Notify, receive and manage incidents and breakdowns in the rooms and in the rest of the hotel on the spot.
Manage preventive maintenance and measurement of all types of parameters.
Receive and manage guest complaints about the hotel facilities.
Manage guest requests in a streamlined and organised manner.
Perform and assign task requests among all personnel.
Report incidents of your equipment to the maintenance department in just a few clicks.
Checklist and tasks for shift changes, day closures, etc.
Receive and manage guest complaints about hotel facilities.
Easily register and manage your hotel's lost property items.
Get detailed reports on guest requests: types, delivery times, times of day, etc.
Get detailed reports on hotel incidents: types, resolution times, times of day, etc.
Get detailed reports on room cleaning.
Get detailed reports on customer complaints.
New Easily records and controls consumption of linen, amenities and other consumables.
View more100% flexibility, we help you to adapt it to the needs of your hotel.
I want to know moreReduces room entries. Saves time and avoids inconvenience.
Make charges from your mobile phone on the spot.
Avoid mistakes. No paper, no transcriptions.
Reduces room entries. Saves time and avoids inconvenience.
Make charges from your mobile phone on the spot.
Avoid mistakes. No paper, no transcriptions.
+200.000Charges made per month.
Reduces unnecessary visits to the rooms. Less disturbance for the guest.
Monitoring proceedings in real time.
Get information on customer tastes and preferences.
Stock control and consumption statistics.
Keep track of consumables that are not charged to the customer, cups, glasses, spoons…
Replacement registration from the mobile.
No transcripts between papers and files. Avoid mistakes.
No need to print. Reduce paper use.
Main benefits
The housekeeping staff save between 15% - 20% of their time, 35-45 hours a month. 20-30 minutes a day for the reception staff.
Hours / year:
Cost (€, $...) / year:
Sheets for replacements and listings / year:
Food & Beverage
Refilling organization
Organize the preparation of the minibars in a quick and easy way.
Food & Beverage
Personalization options
Customize the minibars
according to guests
preferences.
Increasing satisfaction and
revenue.
Food & Beverage
Sending charges to the PMS
Send the consumption information to the PMS in a single click from your mobile phone.
Front-Office
Instant billing in the PMS
Increase revenue and performance of the hotel by invoicing all the minibar charges.
Food & Beverage Manager
Understanding and continuous improvement
Use the reports to understand your guests’ preferences better and improve teamwork and inventory control.
Very simple to use and easy to learn, you will be able to take advantage of it from the first day.
Do you want to know about the use and benefits? Contact us and one of our team will explain it to you without any obligation.
Contact usTake a look at our videos and other resources to understand how it works better and to see what benefits it can bring to your hotel HMobile MINIBAR
Never before has the Room Service department been so happy to have a system that helps and makes their work easier, when invoicing our customers minibar charges as well as with the refilling control.
Pedro Martín
IT Manager Starwood España ADH Hoteles
Contact us to find out more about how our tools can help your hotel workflows and try them for 2 months for free.
+100K
Room cleaning managed daily.
+3M
Requests for services and tasks managed in the last year.
+4.500
Hotel employees working as a team.
40%
LHW hotels in Spain use HMobile to manage their operations.
Discover all our tools to improve efficiency and quality in the different hotel departments.
Make it easy for your guests to make requests with one click from their mobile.
(Included with HMobile Services)
Document and analyze your customers' complaints in an agile and orderly manner.
Hello,
In order to activate this functionality we need your email address, and in less than 1 business day we will confirm by email the activation and we will help you in the first steps.
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