HMobile One
Find out how it helps in the operation of the different departments
HMobile - Housekeeping
Save time improving the operations of the housekeeping department
HMobile - Maintenance
Manage the planning, monitoring and execution of incidents and preventive tasks of the hotel
HMobile - Guest Experience
Enhance guest experience by streamlining the handling of requests, suggestions and services
HMobile - Management
Your hotel's operations uncovered, in real time and through detailed reports
HMobile - Front Desk
Streamline communication with housekeeping department and improves guest service by having all guest information in one place
Guest services
Manage guest requests in a streamlined and organised manner.
Opportunities
Efficient and coordinated handling of guest complaints.
Internal requests
Perform and assign task requests among all personnel.
Incident management
Send and follow up incidents to the maintenance department.
HGuest
Make it easy for your guests to make requests from their mobile phone.
Lost & Found
Effectively attends to guests who have lost an item.
Housekeeping - Room Status
Reduce unnecessary calls and trips for monitoring and validation of daily room cleaning.
Housekeeping - Planning
Make daily planning and allocation of rooms easier.
Guest Services
Manage guest requests in a streamlined and organised manner.
Incident management
Send and follow up incidents to the maintenance department.
Bed Linen and Amenities Management
Records and controls the use and costs of sheets, towels and hotel amenities.
Periodic Cleanings
Organise regular cleanings in a simple way.
Opportunities
Receive and handle complaints from guests about cleanliness.
Minibar
Report minibar consumption in a few clicks from your mobile phone.
Lost & Found
Easily register and manage your hotel's lost property items.
Room Services
Manage Room Services requests in a coordinated and simple way.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
HACCP measurements
Measure temperatures, humidity and the necessary parameters to ensure the good condition of the fridges.
Opportunities
Receive and manage guest complaints about food and beverages.
Minibar
Make charges, coordinates replenishment and ensures minibar billings.
Incident management
Notify, receive and manage incidents and breakdowns in the rooms and in the rest of the hotel on the spot.
Preventive Maintenance
Manage preventive maintenance and measurement of all types of parameters.
Opportunities
Receive and manage guest complaints about the hotel facilities.
Guest Services
Manage guest requests in a streamlined and organised manner.
Internal Requests
Perform and assign task requests among all personnel.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
Periodic Tasks
Checklist and tasks for shift changes, day closures, etc.
Opportunities
Receive and manage guest complaints about hotel facilities.
Lost & Found
Easily register and manage your hotel's lost property items.
Guest Services
Get detailed reports on guest requests: types, delivery times, times of day, etc.
Incident management
Get detailed reports on hotel incidents: types, resolution times, times of day, etc.
Housekeeping - Room Status
Get detailed reports on room cleaning.
Opportunities
Get detailed reports on customer complaints.
New Easily records and controls consumption of linen, amenities and other consumables.
View more100% flexibility, we help you to adapt it to the needs of your hotel.
I want to know moreHMobile Lost & Found
Register and manage your hotel's lost items in a easy way
Simplify registration, straight from a mobile.
Reduces paper, avoids transcriptions and duplicate work.
Check the status of an object in just a few clicks, without having to consult the housekeeping department.
Simplify registration, straight from a mobile.
Reduces paper, avoids transcriptions and duplicate work.
Check the status of an object in just a few clicks, without having to consult the housekeeping department.
+7.000Objects managed in the last year.
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Main Benefits
Simplifies registration of lost objects from the moment they are found.
Eliminates manual data transfer between papers and files.
Simplifies the search of a claimed lost object.
Automates the control of found objects when the storage time has finalized.
Main benefits
Simplifies registration of lost objects from the moment they are found.
Eliminates manual data transfer between papers and files.
Simplifies the search of a claimed lost object.
Automates the control of found objects when the storage time has finalized.
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By avoiding unnecessary paperwork and manual control, you will save up to 10% of time spent on controlling lost items.
Calculate the time and cost savings you can have in your hotel
The estimated savings for your hotel are:
Hours / year:
Cost (€, $...) / year:
+ savings on paper Contact us for more information recalculateExperience and Cycle of Use
Person who finds the object
Register the found object
Register the lost objects when found from anywhere in a fast and easy way, through your mobile phone.
You will be able to add more information later, such as the place where the object has been stored.
Head of Area
Storage control and status changes
Manages the storage and the status changes easily, when/where the item has been stored, delivered back to the guest.
Front-Office
Monitoring and Searching
A list with filters and searches which are easy to use, help you to know the status of any lost object so you can respond swiftly and accurately to all your guest's inquiries.
Head of Area
Storage time control
Once the time set for each type of object has been reached, if the item hasn’t been able to be delivered back to the guest, an alert will automatically be distributed among employees or the system will perform the action that has been established by the hotel.
Head of Area
Object delivered back in the hotel
Helps manage the task of returning the items back to guests on their next visit to the hotel.
How it works?
1/5. Register the found object.
2/5. Storage control and status changes.
3/5. Monitoring and Searching.
4/5. Storage time control.
5/5. Object delivered back in the hotel.
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Very simple to use and easy to learn, you will be able to take advantage of it from the first day.
Do you want to know about the use and benefits? Contact us and one of our team will explain it to you without any obligation.
Contact usTake a look at our videos and other resources to understand how it works better and to see what benefits it can bring to your hotel HMobile LOST & FOUND
Try it for 2 monsths for free
Contact us to find out more about how our tools can help your hotel workflows and try them for 2 months for free.
HMobile is the main hotel operations software platform in Spain, and has clients from all over the world.
+100K
Room cleaning managed daily.
+3M
Requests for services and tasks managed in the last year.
+4.500
Hotel employees working as a team.
40%
LHW hotels in Spain use HMobile to manage their operations.
Discover all our tools to improve efficiency and quality in the different hotel departments.
HMobile
HGUEST
Make it easy for your guests to make requests with one click from their mobile.
(Included with HMobile Services)
HMobile
OPPORTUNITIES
Document and analyze your customers' complaints in an agile and orderly manner.
