HMobile One
Find out how it helps in the operation of the different departments
HMobile - Housekeeping
Save time improving the operations of the housekeeping department
HMobile - Maintenance
Manage the planning, monitoring and execution of incidents and preventive tasks of the hotel
HMobile - Guest Experience
Enhance guest experience by streamlining the handling of requests, suggestions and services
HMobile - Management
Your hotel's operations uncovered, in real time and through detailed reports
HMobile - Front Desk
Streamline communication with housekeeping department and improves guest service by having all guest information in one place
Guest services
Manage guest requests in a streamlined and organised manner.
Opportunities
Efficient and coordinated handling of guest complaints.
Internal requests
Perform and assign task requests among all personnel.
Incident management
Send and follow up incidents to the maintenance department.
HGuest
Make it easy for your guests to make requests from their mobile phone.
Lost & Found
Effectively attends to guests who have lost an item.
Housekeeping - Room Status
Reduce unnecessary calls and trips for monitoring and validation of daily room cleaning.
Housekeeping - Planning
Make daily planning and allocation of rooms easier.
Guest Services
Manage guest requests in a streamlined and organised manner.
Incident management
Send and follow up incidents to the maintenance department.
Bed Linen and Amenities Management
Records and controls the use and costs of sheets, towels and hotel amenities.
Periodic Cleanings
Organise regular cleanings in a simple way.
Opportunities
Receive and handle complaints from guests about cleanliness.
Minibar
Report minibar consumption in a few clicks from your mobile phone.
Lost & Found
Easily register and manage your hotel's lost property items.
Room Services
Manage Room Services requests in a coordinated and simple way.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
HACCP measurements
Measure temperatures, humidity and the necessary parameters to ensure the good condition of the fridges.
Opportunities
Receive and manage guest complaints about food and beverages.
Minibar
Make charges, coordinates replenishment and ensures minibar billings.
Incident management
Notify, receive and manage incidents and breakdowns in the rooms and in the rest of the hotel on the spot.
Preventive Maintenance
Manage preventive maintenance and measurement of all types of parameters.
Opportunities
Receive and manage guest complaints about the hotel facilities.
Guest Services
Manage guest requests in a streamlined and organised manner.
Internal Requests
Perform and assign task requests among all personnel.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
Periodic Tasks
Checklist and tasks for shift changes, day closures, etc.
Opportunities
Receive and manage guest complaints about hotel facilities.
Lost & Found
Easily register and manage your hotel's lost property items.
Guest Services
Get detailed reports on guest requests: types, delivery times, times of day, etc.
Incident management
Get detailed reports on hotel incidents: types, resolution times, times of day, etc.
Housekeeping - Room Status
Get detailed reports on room cleaning.
Opportunities
Get detailed reports on customer complaints.
Novedad Registra y controla los consumos de sábanas, tollas y amenities de manera sencilla.
Ver másHMobile - Management
Your hotel operations uncovered, in real time and through detailed reports
Save time and money by coordinating the work of all departments.
Ensures the quality of care offered to the guest.
The status of the hotel in the palm of your hand in real time.
Traceability. Customised reports for continuous improvement.
Hundreds of hotel managers rely on HMobile to organise and improve hotel operations.
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Beneficios for Management
Make the coordination between different people and departments much easier
HMobile helps each department to streamline their workflows, and facilitates collaboration between them by improving communication.
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Ensures the quality offered to guests
Standardised processes, visibility, traceability, notifications and so on. All this will help you deliver the quality you want for your guests, and they will appreciate it.
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Save time and money
Saves up to 15% of the time of different departments by streamlining processes, reducing calls, avoiding interruptions, etc.
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The status of the hotel in the palm of your hand in real timel
Check the status of the hotel from anywhere, and receive notifications of customer complaints or other situations you want.
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Traceability. Customised reports for continuous improvement
Response times to customer requests, complaints and claims, room preparation times, most common maintenance tasks... Have more information to analyse the hotel's operations together with your teams.
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HMobile integrates with over 150 PMS to streamline daily operations
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HMobile is the leading hotel operations software platform in Spain, with customers all over the world.
+100K
Room cleaning managed daily.
+3M
Requests for services and tasks managed last year.
+6.000
Hotel employees working as a team.
40%
Of the LHW Hotels in Spain use HMobile Staff to manage their operations.
