HMobile One
Find out how it helps in the operation of the different departments
HMobile - Housekeeping
Save time improving the operations of the housekeeping department
HMobile - Maintenance
Manage the planning, monitoring and execution of incidents and preventive tasks of the hotel
HMobile - Guest Experience
Enhance guest experience by streamlining the handling of requests, suggestions and services
HMobile - Management
Your hotel's operations uncovered, in real time and through detailed reports
HMobile - Front Desk
Streamline communication with housekeeping department and improves guest service by having all guest information in one place
Guest services
Manage guest requests in a streamlined and organised manner.
Opportunities
Efficient and coordinated handling of guest complaints.
Internal requests
Perform and assign task requests among all personnel.
Incident management
Send and follow up incidents to the maintenance department.
HGuest
Make it easy for your guests to make requests from their mobile phone.
Lost & Found
Effectively attends to guests who have lost an item.
Housekeeping - Room Status
Reduce unnecessary calls and trips for monitoring and validation of daily room cleaning.
Housekeeping - Planning
Make daily planning and allocation of rooms easier.
Guest Services
Manage guest requests in a streamlined and organised manner.
Incident management
Send and follow up incidents to the maintenance department.
Bed Linen and Amenities Management
Records and controls the use and costs of sheets, towels and hotel amenities.
Periodic Cleanings
Organise regular cleanings in a simple way.
Opportunities
Receive and handle complaints from guests about cleanliness.
Minibar
Report minibar consumption in a few clicks from your mobile phone.
Lost & Found
Easily register and manage your hotel's lost property items.
Room Services
Manage Room Services requests in a coordinated and simple way.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
HACCP measurements
Measure temperatures, humidity and the necessary parameters to ensure the good condition of the fridges.
Opportunities
Receive and manage guest complaints about food and beverages.
Minibar
Make charges, coordinates replenishment and ensures minibar billings.
Incident management
Notify, receive and manage incidents and breakdowns in the rooms and in the rest of the hotel on the spot.
Preventive Maintenance
Manage preventive maintenance and measurement of all types of parameters.
Opportunities
Receive and manage guest complaints about the hotel facilities.
Guest Services
Manage guest requests in a streamlined and organised manner.
Internal Requests
Perform and assign task requests among all personnel.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
Periodic Tasks
Checklist and tasks for shift changes, day closures, etc.
Opportunities
Receive and manage guest complaints about hotel facilities.
Lost & Found
Easily register and manage your hotel's lost property items.
Guest Services
Get detailed reports on guest requests: types, delivery times, times of day, etc.
Incident management
Get detailed reports on hotel incidents: types, resolution times, times of day, etc.
Housekeeping - Room Status
Get detailed reports on room cleaning.
Opportunities
Get detailed reports on customer complaints.
Novedad Registra y controla los consumos de sábanas, tollas y amenities de manera sencilla.
Ver másHMobile - Housekeeping
Save time improving the operations of the housekeeping department
Plan and assign daily cleaning in 15 minutes.
Reduce unnecessary calls and trips. Everything from your mobile phone or room phone.
Order amenities and repair parts from technical services on the spot.
Manage periodic cleanings, bed-linen and amenities consumptions, manage found items...
Hundreds of hotels and housekeepers use HMobile to improve Housekeeping department
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Benefits for the housekeeping department
Save the HSK Manager and supervisors between 10% - 15% of their time by reducing phone calls, unnecessary walking around the hotel, interruptions, etc.
Plan and assign daily cleaning in 15 minutes
Save time each morning, reduce the difficulties of fitting the "puzzle" together each day. Plan and allocate equitably taking into account occupancy, maid workloads, linen changes etc.
I wnat to know more
Manage guests' requests prior to arrival
Streamline the management of guest requests, and ensure that everyone gets what they asked for when they arrive in their room. First impressions are crucial!
I wnat to know more
Mark the room as done in one click, or from the room telephone
If the maids have mobiles, great. If not, great too. HMobile connects +60 room phone brands with +150 PMS to be able to dial cleaning status changes directly.
I wnat to know more
Keep track of progress and rooms to be validated, saving you travel time
No more walkie talkie, no more noise, no more unnecessary trips. HMobile shows you at any time the progress of the cleaning and the list of rooms to supervise or validate.
I wnat to know more
Order amenities or repair parts to maintenance department on the spot.
We know that preparing a room goes beyond cleaning. Speed up the resolution of incidents by collaborating with other departments in a simple way.
I wnat to know more
See and mark requests from clients such as DND and MUR
Maids and housekeepers can see the rooms marked with DND for better organisation, or receive requests to clean or not to clean the room.
I wnat to know more
Send rooms to reception at the click of a button
No calls to reception, no calls from reception. HMobile integrates with +150 PMS sending cleaning status changes to reception in real time.
I wnat to know more
Get reports and statistics on room preparation
What are the cleaning times for the suites? And what are the average cleaning times for each maid? And how many rooms were cleaned last month? Answer these and other questions, and share the reports in a simple way with the people in the hotel you consider.
I wnat to know more
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Easily records and controls consumption of linen, amenities and other consumables
Records consumption, theft, breakages, laundry discards, etc.
See total consumption, by occupancy or compare with budget.
More information
HMobile integrates with over 150 PMS to facilitate day-to-day operations
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HMobile is the leading hotel operations software platform in Spain, with customers all over the world.
+100K
Room cleaning managed daily.
+3M
Requests for services and tasks managed last year.
+6.000
Hotel employees working as a team.
40%
Of the LHW Hotels in Spain use HMobile Staff to manage their operations.
