HMobile One
Find out how it helps in the operation of the different departments
HMobile - Housekeeping
Save time improving the operations of the housekeeping department
HMobile - Maintenance
Manage the planning, monitoring and execution of incidents and preventive tasks of the hotel
HMobile - Guest Experience
Enhance guest experience by streamlining the handling of requests, suggestions and services
HMobile - Management
Your hotel's operations uncovered, in real time and through detailed reports
HMobile - Front Desk
Streamline communication with housekeeping department and improves guest service by having all guest information in one place
Guest services
Manage guest requests in a streamlined and organised manner.
Opportunities
Efficient and coordinated handling of guest complaints.
Internal requests
Perform and assign task requests among all personnel.
Incident management
Send and follow up incidents to the maintenance department.
HGuest
Make it easy for your guests to make requests from their mobile phone.
Lost & Found
Effectively attends to guests who have lost an item.
Housekeeping - Room Status
Reduce unnecessary calls and trips for monitoring and validation of daily room cleaning.
Housekeeping - Planning
Make daily planning and allocation of rooms easier.
Guest Services
Manage guest requests in a streamlined and organised manner.
Incident management
Send and follow up incidents to the maintenance department.
Bed Linen and Amenities Management
Records and controls the use and costs of sheets, towels and hotel amenities.
Periodic Cleanings
Organise regular cleanings in a simple way.
Opportunities
Receive and handle complaints from guests about cleanliness.
Minibar
Report minibar consumption in a few clicks from your mobile phone.
Lost & Found
Easily register and manage your hotel's lost property items.
Room Services
Manage Room Services requests in a coordinated and simple way.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
HACCP measurements
Measure temperatures, humidity and the necessary parameters to ensure the good condition of the fridges.
Opportunities
Receive and manage guest complaints about food and beverages.
Minibar
Make charges, coordinates replenishment and ensures minibar billings.
Incident management
Notify, receive and manage incidents and breakdowns in the rooms and in the rest of the hotel on the spot.
Preventive Maintenance
Manage preventive maintenance and measurement of all types of parameters.
Opportunities
Receive and manage guest complaints about the hotel facilities.
Guest Services
Manage guest requests in a streamlined and organised manner.
Internal Requests
Perform and assign task requests among all personnel.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
Periodic Tasks
Checklist and tasks for shift changes, day closures, etc.
Opportunities
Receive and manage guest complaints about hotel facilities.
Lost & Found
Easily register and manage your hotel's lost property items.
Guest Services
Get detailed reports on guest requests: types, delivery times, times of day, etc.
Incident management
Get detailed reports on hotel incidents: types, resolution times, times of day, etc.
Housekeeping - Room Status
Get detailed reports on room cleaning.
Opportunities
Get detailed reports on customer complaints.
Novedad Registra y controla los consumos de sábanas, tollas y amenities de manera sencilla.
Ver másHMobile - Front Desk
Streamline communication with housekeeping department and improves guest service by having all guest information in one place
Streamline communication and workflows with the housekeeping department.
Manage guest requests when assigning rooms.
Better serve the guest thanks to extended guest information.
Manage checklists tailored to your day-to-day needs.
HMobile is the ideal complement to the PMS for the Front-Desk department
Previous
Next
Previous
Next
Benefits for the front desk department
Save up to 10% of time by streamlining collaboration with the floor department, invoicing minibar charges and obtaining information on guest activity.
Streamline communication and workflows with the flooring department
Cleaning statuses updated in the PMS on the fly.
Notify the housekeeper about urgent rooms in one click.
Notify the housekeeper about "late check-out".
Avoid unnecessary calls, noise and interruptions.
I want to know more
Manage guest requests when assigning rooms
Ensures in a simple way that the requests made by the guest in the booking are carried out correctly.
I want to know more
Better serve the guest thanks to extended guest information.
Manages and consults requests.
Manages and consults complaints and claims.
Historical consultation to deal with any situation.
Manages alarm clocks, lost items, etc.
I want to know more
Receive instant minibar charges in the PMS
Forget about calls and queries, and ensure the billing of all your minibar consumption.
I want to know more
Checklists customised to your day-to-day needs
A simple and effective way to ensure quality assurance and manage regular reception tasks.
I want to know more
HMobile integrates with over 150 PMS to facilitate day-to-day operations
Previous
Next
HMobile is the leading hotel operations software platform in Spain, with customers all over the world.
+100K
Room cleaning managed daily.
+3M
Requests for services and tasks managed last year.
+6.000
Hotel employees working as a team.
40%
Of the LHW Hotels in Spain use HMobile Staff to manage their operations.
