Make it easy for your guests to make requests with one click from their mobile.
(Included with HMobile Services)
Document and analyze your customers' complaints in an agile and orderly manner.
Hguest allows the hotel to provide its customers with a new channel of fast and direct communication to make requests and provide them with information that may be of their interest.
Facilitate your guests' requests.
No download required.
Save time.
Requests directly to the person on charge.
Reduce guest phone calls.
Main benefits
More convenience for the guest, less calls for hotel staff.
Dirección y responsable de área
El estado del hotel en una pantalla
Conoce el estado del hotel de un vistazo en tiempo real e infórmate de cualquier incidencia que requiera atención:
Dirección y responsable de área
El estado del hotel en la palma de tu mano
El hotel en la palma de tu mano, comprender la situación en cualquier lugar y en cualquier momento:
Dirección y responsable de área
Información sobre situaciones urgentes
Anticípate a las incidencias antes de que lleguen a los huéspedes.
Dirección y responsable de área
Comprensión y mejora continua
Gana en tranquilidad y tiempo teniendo toda la información centralizada, y sabiendo que tu equipo también lo tiene.
Configure both the appearance (colours, logos, photos) and the contents (types of requests) of the application to suit your brand and your business needs.
At check-in, the guest is sent a QR-Code or Link for direct access to the application.
By accessing the QR-Code or the link received, the guest accesses the application with his room number data.
Guests can quickly and easily make requests or report incidents from their mobile phones.
The persons responsible for carrying out each type of request are immediately notified of the guests' new request.
Consulta el Manual de Uso detallado para comprender mejor cómo funciona
HMobile DASHBOARD
+100K
Room cleaning managed daily.
+3M
Requests for services and tasks managed in the last year.
+4.500
Hotel employees working as a team.
40%
LHW hotels in Spain use HMobile to manage their operations.
Discover all our tools to improve efficiency and quality in the different hotel departments.
Make it easy for your guests to make requests with one click from their mobile.
(Included with HMobile Services)
Document and analyze your customers' complaints in an agile and orderly manner.
Hola