Previous
Next
HMobile HGUEST
Hguest allows the hotel to provide its customers with a new channel of fast and direct communication to make requests and provide them with information that may be of their interest.
Included with HMobile Services
Main Benefits
Facilitate your guests' requests.
No download required.
Save time.
Requests directly to the person on charge.
Reduce guest phone calls.
Main benefits
Facilitate your guests' requests.
No download required.
Save time. Requests directly to the person on charge.
Reduce guest phone calls.
Previous
Next
More convenience for the guest, less calls for hotel staff.
Dirección y responsable de área
El estado del hotel en una pantalla
Conoce el estado del hotel de un vistazo en tiempo real e infórmate de cualquier incidencia que requiera atención:
- Progreso de la limpieza, y llegadas sin habitaciones.
- Peticiones sin atender
- Peticiones con tiempo límite excedido
- Reclamaciones abiertas
Dirección y responsable de área
El estado del hotel en la palma de tu mano
El hotel en la palma de tu mano, comprender la situación en cualquier lugar y en cualquier momento:
Dirección y responsable de área
Información sobre situaciones urgentes
Anticípate a las incidencias antes de que lleguen a los huéspedes.
Dirección y responsable de área
Comprensión y mejora continua
Gana en tranquilidad y tiempo teniendo toda la información centralizada, y sabiendo que tu equipo también lo tiene.
Initial setup
Customize the application in 5 minutes
Configure both the appearance (colours, logos, photos) and the contents (types of requests) of the application to suit your brand and your business needs.
Experience and Cycle of Use
1/4. At check-in, the guest is sent a QR-Code or Link for direct access to the application.
2/4. Personal direct access.
3/4. Guests can quickly and easily make requests or report incidents from their mobile phones.
4/4. Respond to requets.
Previous
Next
Front-Office
Check-in
At check-in, the guest is sent a QR-Code or Link for direct access to the application.
Guest
Personal direct access
By accessing the QR-Code or the link received, the guest accesses the application with his room number data.
Guest
Make a request
Guests can quickly and easily make requests or report incidents from their mobile phones.
Hotel Staff
Respond to requets
The persons responsible for carrying out each type of request are immediately notified of the guests' new request.
¿Cómo funciona?
¿Cómo funciona?
Consulta el Manual de Uso detallado para comprender mejor cómo funciona
HMobile DASHBOARD
HMobile is the main hotel operations software platform in Spain, and has clients from all over the world.
+100K
Room cleaning managed daily.
+3M
Requests for services and tasks managed in the last year.
+4.500
Hotel employees working as a team.
40%
LHW hotels in Spain use HMobile to manage their operations.
Discover all our tools to improve efficiency and quality in the different hotel departments.
HMobile
HGUEST
Make it easy for your guests to make requests with one click from their mobile.
(Included with HMobile Services)
HMobile
OPPORTUNITIES
Document and analyze your customers' complaints in an agile and orderly manner.
