HMobile One
Find out how it helps in the operation of the different departments
HMobile - Housekeeping
Save time improving the operations of the housekeeping department
HMobile - Maintenance
Manage the planning, monitoring and execution of incidents and preventive tasks of the hotel
HMobile - Guest Experience
Enhance guest experience by streamlining the handling of requests, suggestions and services
HMobile - Management
Your hotel's operations uncovered, in real time and through detailed reports
HMobile - Front Desk
Streamline communication with housekeeping department and improves guest service by having all guest information in one place
Guest services
Manage guest requests in a streamlined and organised manner.
Opportunities
Efficient and coordinated handling of guest complaints.
Internal requests
Perform and assign task requests among all personnel.
Incident management
Send and follow up incidents to the maintenance department.
HGuest
Make it easy for your guests to make requests from their mobile phone.
Lost & Found
Effectively attends to guests who have lost an item.
Housekeeping - Room Status
Reduce unnecessary calls and trips for monitoring and validation of daily room cleaning.
Housekeeping - Planning
Make daily planning and allocation of rooms easier.
Guest Services
Manage guest requests in a streamlined and organised manner.
Incident management
Send and follow up incidents to the maintenance department.
Bed Linen and Amenities Management
Records and controls the use and costs of sheets, towels and hotel amenities.
Periodic Cleanings
Organise regular cleanings in a simple way.
Opportunities
Receive and handle complaints from guests about cleanliness.
Minibar
Report minibar consumption in a few clicks from your mobile phone.
Lost & Found
Easily register and manage your hotel's lost property items.
Room Services
Manage Room Services requests in a coordinated and simple way.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
HACCP measurements
Measure temperatures, humidity and the necessary parameters to ensure the good condition of the fridges.
Opportunities
Receive and manage guest complaints about food and beverages.
Minibar
Make charges, coordinates replenishment and ensures minibar billings.
Incident management
Notify, receive and manage incidents and breakdowns in the rooms and in the rest of the hotel on the spot.
Preventive Maintenance
Manage preventive maintenance and measurement of all types of parameters.
Opportunities
Receive and manage guest complaints about the hotel facilities.
Guest Services
Manage guest requests in a streamlined and organised manner.
Internal Requests
Perform and assign task requests among all personnel.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
Periodic Tasks
Checklist and tasks for shift changes, day closures, etc.
Opportunities
Receive and manage guest complaints about hotel facilities.
Lost & Found
Easily register and manage your hotel's lost property items.
Guest Services
Get detailed reports on guest requests: types, delivery times, times of day, etc.
Incident management
Get detailed reports on hotel incidents: types, resolution times, times of day, etc.
Housekeeping - Room Status
Get detailed reports on room cleaning.
Opportunities
Get detailed reports on customer complaints.
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HMobile DASHBOARD
The hotel in the palm of your hand.Dashboard receives and integrates the information from the HMobile modules on a simple screen and allows you to know the status of the different operations of the Hotel at all times.
Main Benefits
All relevant information on operations on one screen.
Indicators of urgent or critical situations for anticipation.
Greater tranquility and more time when having the hotel under control.
Main benefits
All relevant information on operations on one screen.
Indicators of urgent or critical situations for anticipation.
Greater tranquility and more time when having the hotel under control.
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Save the HSK Manager and supervisors between 10% - 15% of their time by reducing phone calls, unnecessary walking around the hotel, interruptions, etc.
Contact us
if you want to know how you can save time and money with HMobile.
Experience and Cycle of Use
Management and area manager
The state of the hotel on a screen
Know the state of the hotel at a glance in real time and find out about any incident that requires attention:
- Cleaning progress, and arrivals without rooms.
- Unattended requests
- Time limit requests exceeded
- Open claims
- …
Management and area manager
The hotel in the palm of your hand
The hotel in the palm of your hand,
understand the situation at any
place and at any time:
Management and area manager
Information on urgent situations
Anticipate incidents before
they get to the guests.
Management and area manager
Continuous understanding and improvement
Earn in peace and time
having all the information
centralized, and knowing that you
team also has it.
How it Works?
1/4. The state of the hotel on a screen.
2/4. The hotel in the palm of your hand.
3/4. Information on urgent situations.
4/4. Continuous understanding and improvement.
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Take a look at our videos and other resources to understand how it works better and to see what benefits it can bring to your hotel HMobile DASHBOARD
¿Quieres saber sobre el uso y los beneficios? Contacta con nosotros y una persona de nuestro equipo te lo explicará sin ningún compromiso.
Contacta con nosotros
HMobile has allowed us to raise the experience of our guests thanks to the features used by our Guest Experience department, and has been a key tool to improve the efficiency in the most operational departments of the hotel: Housekeeping, Minibars and Maintenance.
Tomeu Fiol
Global Hotel Technologies Director Meliá Hotels International ADH Hoteles
Try it for 2 monsths for free
Contact us to find out more about how our tools can help your hotel workflows and try them for 2 months for free.
* Free tool with the purchase of any HMobile product
HMobile is the main hotel operations software platform in Spain, and has clients from all over the world.
+100K
Room cleaning managed daily.
+3M
Requests for services and tasks managed in the last year.
+4.500
Hotel employees working as a team.
40%
LHW hotels in Spain use HMobile to manage their operations.
Discover all our tools to improve efficiency and quality in the different hotel departments.
HMobile
HGUEST
Make it easy for your guests to make requests with one click from their mobile.
(Included with HMobile Services)
HMobile
OPPORTUNITIES
Document and analyze your customers' complaints in an agile and orderly manner.
