HMobile One
Find out how it helps in the operation of the different departments
HMobile - Housekeeping
Save time improving the operations of the housekeeping department
HMobile - Maintenance
Manage the planning, monitoring and execution of incidents and preventive tasks of the hotel
HMobile - Guest Experience
Enhance guest experience by streamlining the handling of requests, suggestions and services
HMobile - Management
Your hotel's operations uncovered, in real time and through detailed reports
HMobile - Front Desk
Streamline communication with housekeeping department and improves guest service by having all guest information in one place
Guest services
Manage guest requests in a streamlined and organised manner.
Opportunities
Efficient and coordinated handling of guest complaints.
Internal requests
Perform and assign task requests among all personnel.
Incident management
Send and follow up incidents to the maintenance department.
HGuest
Make it easy for your guests to make requests from their mobile phone.
Lost & Found
Effectively attends to guests who have lost an item.
Housekeeping - Room Status
Reduce unnecessary calls and trips for monitoring and validation of daily room cleaning.
Housekeeping - Planning
Make daily planning and allocation of rooms easier.
Guest Services
Manage guest requests in a streamlined and organised manner.
Incident management
Send and follow up incidents to the maintenance department.
Bed Linen and Amenities Management
Records and controls the use and costs of sheets, towels and hotel amenities.
Periodic Cleanings
Organise regular cleanings in a simple way.
Opportunities
Receive and handle complaints from guests about cleanliness.
Minibar
Report minibar consumption in a few clicks from your mobile phone.
Lost & Found
Easily register and manage your hotel's lost property items.
Room Services
Manage Room Services requests in a coordinated and simple way.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
HACCP measurements
Measure temperatures, humidity and the necessary parameters to ensure the good condition of the fridges.
Opportunities
Receive and manage guest complaints about food and beverages.
Minibar
Make charges, coordinates replenishment and ensures minibar billings.
Incident management
Notify, receive and manage incidents and breakdowns in the rooms and in the rest of the hotel on the spot.
Preventive Maintenance
Manage preventive maintenance and measurement of all types of parameters.
Opportunities
Receive and manage guest complaints about the hotel facilities.
Guest Services
Manage guest requests in a streamlined and organised manner.
Internal Requests
Perform and assign task requests among all personnel.
Incident management
Report incidents of your equipment to the maintenance department in just a few clicks.
Periodic Tasks
Checklist and tasks for shift changes, day closures, etc.
Opportunities
Receive and manage guest complaints about hotel facilities.
Lost & Found
Easily register and manage your hotel's lost property items.
Guest Services
Get detailed reports on guest requests: types, delivery times, times of day, etc.
Incident management
Get detailed reports on hotel incidents: types, resolution times, times of day, etc.
Housekeeping - Room Status
Get detailed reports on room cleaning.
Opportunities
Get detailed reports on customer complaints.
About Us
Experienced team in hotel technology
25 years ago we started to help Hotels by developing software solutions. You know us as char and, starting with the communication systems, we evolved to successfully solve the integration between the different systems, equipment and devices of the hotel. 25 years ago we started helping hotels by developing software solutions. Belonging to the ASSA ABLOY group from October 2023.
From there on, we have continued working and evolving very closely with Hotels and Hotel Groups, providing the latest technologies to support them with business challenges, helping them improve their operations, staff productivity and guests satisfaction.
Now, through the HMobile concept, all this experience has resulted in innovative solutions such as:
HMobile
Connect
The integration engine between the PMS and the rest of the hotel systems (PBX, IPTV, Home automation / automation, Access Control, etc.).
HMobile
Staff
The operations platform that connects all the employees of the Hotel and coordinates their activities, allowing them to improve their productivity and the satisfaction of the guests.
HMobile
Internet Manager
The solution that makes it easy to manage customers’ internet connection experience and avoid problems for employees.
HMobile
MobileKey
Easy integration with the guest APP to have the key in their mobile whatever the brand of door lock used.
Today, our software solutions are implemented in 90% of the Hotels in Spain.
HMobile Lab.
HMobile-Lab is a meeting point, where we develop practical, collaborative and innovative projects. We exchange our knowledge and experience with Hotels and other companies in the sector, establishing a relationship of trust and mutual benefit, which allows us to:
1
Identify current and future challenges and needs of the hotel business
2
Co-create technological solutions that respond to these challenges.
Types of companies with which we collaborate:
Hotels and hotel groups
Hotels and groups that want to incorporate technology to improve work processes and customer stay.
Technology companies for Hotels
PMS, Chatbots, IOT, Biometrics, Voice Assistants...
Hotel service companies
Specialized in outsourcing and process improvement.
Consultants and professionals
Specialized in efficiency and analysis of business processe.
HMobile
Your hotel connected and under control
Parque Empresarial Arboretum – Avda. de la Fama, 16-20, 3ª planta
Cornellà de Llobregat (08940), Barcelona, Spain
